10 Guidelines for communication

1. Be a loyal listener, and not saying before the
other end spoke.
2. Do not talk in a hurry. Think before
threw the words. Say the words easily understood.
3. Say the things right.
4. Do not be silent, this would make other people frustrated. Explain
why your words haltingly.
5. Do not want to be involved in a shouting match, you may not agree,
but use the tone is not at odds.
6. Relieve anger, do not cast angry words.
7. If you are guilty, admit it and apologize. If others
admitted his guilt, forgive him and forgive and forget.
8. Do not be mushy.
9. Do not blame or criticize others. As
Instead restore, encourage and arouse passions.
If someone else to attack, criticize or blame you,
Do not reply with a similar attitude.
10. Try to understand other people's opinions. Allow differences of opinion.
Try to feel the interests of others.